KT Provides 'Two-Way Text Messaging Service' to Suwon City

[Asia Economy Reporter Lim Hye-seon] KT announced on the 13th that it will provide Suwon City with a 'two-way text messaging service' that allows public officials and citizens to communicate via text messages.

The 'two-way text messaging service' enables local governments to send administrative documents such as notices and surveys to citizens via text messages using an administrative phone number, and citizens can easily reply via text.

In particular, this service features the ability to easily convert PDF files into image files for sending texts, making it specialized for tasks that involve sending various administrative documents with different content to many citizens simultaneously. The large volume of text replies from citizens is automatically compiled into statistics, allowing local government officials to check them in real time.

By adopting this service, local governments can enjoy cost-saving effects. Sending administrative documents by registered mail costs 2,800 KRW per case, but two-way text messages with attached images can be sent for 88 KRW per case. Additionally, it reduces unnecessary tasks, enabling efficient handling of various civil affairs.

In fact, Suwon City's Military Noise General Division recently piloted this service to streamline the task of sending 'Military Noise Damage Compensation Notices.' The city requested text message replies regarding 'consent to receive notices' from about 51,000 of the approximately 52,000 target recipients who own mobile phones, and sent the final notices to 50,000 citizens excluding those who replied with 'identity verification mismatch or non-consent.'

Going forward, Suwon City plans to utilize this service to send various administrative documents such as notices, announcements, surveys, reservations, and real-time voting, as well as to gather citizens' opinions.

This content was produced with the assistance of AI translation services.