NH Nonghyup Life Holds Customer Panel Meeting to Improve Customer Service
[Asia Economy Reporter Changhwan Lee] NH Nonghyup Life Insurance announced on the 19th that it held a welcome event for the recruitment of customer panels and the first meeting at the Nonghyup Life Insurance Building located in Seodaemun-gu, Seoul.
The customer panel system actively reflects customers' opinions in products and services and serves as a communication channel. The 7th panel selected this time consists of a record high of 40 members (10 customer panels and 30 online panels).
The customer panels directly subscribed to the online insurance provided by Nonghyup Life Insurance and suggested improvements and development directions for the online subscription website and subscription process.
Through the first assignment, the customer panels listened to customer opinions related to non-face-to-face services such as online insurance and new products, and are currently reviewing 29 customer opinions.
Hot Picks Today
"Stocks Are Not Taxed, but Annual Crypto Gains Over 2.5 Million Won to Be Taxed Next Year... Investors Push Back"
- "Don't Throw Away Coffee Grounds" Transformed into 'High-Grade Fuel' in Just 90 Seconds [Reading Science]
- "Why This Bonus Grade?" Civil Servant Who Assaulted HR Employee... Court Rules Demotion Is Justified
- "Groups of 5 or More Now Restricted"... Unrelenting Running Craze Leaves Citizens and Police Exhausted
- "Even With a 90 Million Won Salary and Bonuses, It Doesn’t Feel Like Much"... A Latecomer Rookie Who Beat 70 to 1 Odds [Scientists Are Disappearing] ③
Kim Intae, CEO of NH Nonghyup Life Insurance, said, "Last year, the customer panel system established itself as a communication channel with customers to the extent that 54 opinions were reflected in practical work," adding, "We will continue to actively listen to customers' voices and take the lead in consumer-centered management."
© The Asia Business Daily(www.asiae.co.kr). All rights reserved.
