Lee Jeongseon, Gwangju Superintendent Candidate, Proposes ARS Call Connection Tone Service in Schools
[Asia Economy Honam Reporting Headquarters Reporter Park Jin-hyung] Lee Jeong-seon, a preliminary candidate for Gwangju Superintendent of Education, announced on the 29th through YouTube channel ‘Lee Jeong-seon TV’ that he will introduce an automatic response system (ARS) call connection tone service to all school phones as part of the Bookbag No. 9 policy.
Candidate Lee Jeong-seon stated, “Inquiries related to school transfers, issuance of various certificates, and questions due to COVID-19 have increased, causing inconvenience to both the responding staff and waiting citizens,” and added, “There is a need for measures to respond more quickly and efficiently to education-related citizen calls.”
The candidate emphasized, “To improve these inconveniences and increase the efficiency of handling civil complaints, it is necessary to introduce an automatic response system (ARS) call connection tone service to all schools,” and added, “Along with this, we will also promote the installation of telephone recording systems to protect the human rights of school staff.”
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He continued, “I will continuously discover policies that are small but can be introduced on-site to produce great effects to resolve the inconveniences of Gwangju education members,” and said, “Through this policy, I hope a culture will be established where school staff respond kindly to complainants, and complainants protect and respect the school staff.”
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