From Ordering to Clearing, Contactless... KT and Smartcast Collaborate on Food Tech

The model is ordering a menu using tablet order.

[Asia Economy Reporter Lim Hye-sun] KT and Smartcast, a company specializing in unmanned ordering platforms, announced on the 28th that they have signed a business agreement to provide and develop integrated services between AI service robots and smart ordering, payment, and calling solutions.

Under this agreement, both companies will collaborate to build a cooperative model between AI service robots and ordering, payment, and calling solutions, and jointly conduct marketing activities to revitalize business, aiming to provide differentiated services.

KT's AI service robots will be integrated with Smartcast's Kitchen Display System (KDS). The KDS is a system that consolidates tablet order placements, payments, and delivery status into a single screen, allowing the kitchen to monitor and manage the store's situation at a glance. Through this integration, the KDS will be able to check the status of AI service robots and call them when needed.

When a customer places an order via tablet order, the KDS receives the data and displays the order status in the kitchen. After the cooking is completed according to the order, the kitchen calls the AI service robot through the KDS, loads the food onto the robot, and it is automatically served to the customer. After finishing the meal, when the customer requests clearing via tablet order, the AI service robot is called to the table to carry out the clearing process.

This integration allows customers to complete the entire process from ordering to clearing contactlessly, enabling them to enjoy dining out safely. Store owners can operate their stores more conveniently without having to switch between multiple devices, thanks to the integration of ordering and serving platforms.

This content was produced with the assistance of AI translation services.