Jung-gu Opens Online Communication Integrated Platform 'Onttong Jung-gu'

[Seoul District News] Jung-gu Launches Online Communication and Participation Platform 'Onttong Jung-gu' Creating a Safe and Convenient Channel for Residents to Engage in District Affairs During the With-Corona Period

[Asia Economy Reporter Jongil Park] Jung-gu (District Mayor Seoyangho) has launched an integrated platform called 'Onttong Jung-gu' where residents can easily participate and communicate online.

The platform 'Onttong Jung-gu,' which strengthens non-face-to-face communication functions to allow safe and convenient participation anytime and anywhere, is expected to become a new resident participation channel suitable for the With-Corona era.

The name of the platform, 'Onttong Jung-gu,' means 'Everything connects online,' and was decided through residents' ideas and voting in a contest held at the end of last year.

Onttong Jung-gu is developed as a responsive web considering various user environments, allowing access from both PC and mobile devices.

The main menu consists of four areas: ▲Direct Communication ▲Policy Proposals ▲Resident Participatory Budget ▲About Onttong Jung-gu.

In the 'Direct Communication' menu, a video center has been established where residents can hold various non-face-to-face meetings without restrictions of time and place. To reactivate various events, meetings, and education that had been suspended due to COVID-19 in an online space, an in-house video conferencing system was built. A 'Content Sharing' board was also prepared to share useful local information and news with residents.

Meanwhile, links to SNS channels such as the Jung-gu Office blog, YouTube, Band, various resident communities, and digital administrative platforms are gathered in one place to enhance residents' accessibility to district services.

Additionally, the platform centralizes the collection of residents' opinions on contests and surveys conducted by the district, reducing confusion among residents and enabling more systematic management of residents' opinions.

Now, policy proposals, resident participatory budget project proposals, and resident voting needed for Jung-gu can be directly participated in online through the 'Policy Proposals' and 'Resident Participatory Budget' menus of Onttong Jung-gu. The district plans to transparently disclose the entire process from resident proposals to policy reflection so that residents can check in real time. Residents can also express agreement with others' opinions through empathy voting and sharing functions, and share on SNS to promote public discussion.

The district will support education on using the communication platform by holding various on-site promotions and will conduct demand-centered digital awareness transformation education by visiting senior centers and welfare centers. To this end, from February 17 for three weeks, a digital coach training course was operated, and a digital coaching group composed of about 20 residents was appointed. Residents or institutions wishing to take the course can contact the Digital Administrative Innovation Team of the Administrative Support Division at Jung-gu Office.

District Mayor Seoyangho said, "Through Onttong Jung-gu, residents can participate in district administration more easily and conveniently, and the district can enhance transparency and democracy in district administration operations," adding, "We will strive to ensure that residents' opinions are faithfully reflected in policies through continuous communication with local residents."

This content was produced with the assistance of AI translation services.