Jungjingong Conducts Expert-Participatory 'Non-Face-to-Face Interactive Diagnosis'

Non-Face-to-Face Self-Diagnosis and Expert Feedback... Contributing to Resolving Management Difficulties

[Asia Economy Reporter Kim Cheol-hyun] The Small and Medium Business Corporation (Chairman Kim Hak-do, hereinafter referred to as SBC) announced on the 9th that it will additionally provide interactive diagnostics, where field experts conduct wired and wireless interviews and provide feedback on the results, to its non-face-to-face diagnostic system.

SBC has introduced an interactive method involving diagnostic experts in addition to the existing self-diagnosis method using big data, to provide services that include interpretation of diagnostic results tailored to customer perspectives and high-quality solutions.

The existing non-face-to-face smart diagnosis was a method where the system automatically provided diagnostic results and solutions based on information entered by companies. It was established in 2020, and last year, a total of 6,867 non-face-to-face diagnoses were conducted.

Companies participating in the interactive diagnosis can receive high-quality solution services provided by experts along with the analysis data offered in the existing non-face-to-face smart diagnosis. Experts comprehensively analyze quantitative data along with external environment, business performance, and internal capabilities to identify problems and suggest improvements.

The non-face-to-face interactive diagnosis can be participated in through the SBC diagnostic system without any additional cost. First, companies enter basic information such as general status, finance, and recruitment to proceed with the non-face-to-face diagnosis. At the final stage of the non-face-to-face diagnosis, they can select whether to apply for the 'interactive diagnosis.'

Afterwards, an expert in the relevant field is assigned and conducts the company diagnosis via wired or wireless methods. Companies can receive the final diagnostic report including the comprehensive opinion of the diagnostic expert within 10 days.

Chairman Kim Hak-do said, "In the second half of this year, we plan to continuously advance the diagnostic system by introducing artificial intelligence technology and provide differentiated services," adding, "SBC will also strive to improve accessibility for small and medium ventures by providing mobile services for non-face-to-face diagnosis in the future."

This content was produced with the assistance of AI translation services.