11st, No.1 in Open Market Category of 'Most Respected Companies in Korea'

[Asia Economy Reporter Lim Chun-han] On the 2nd, 11st announced that it was selected as the No. 1 open market for seven consecutive years in the 'Most Admired Companies in Korea' survey conducted by the Korea Management Association Consulting.

11st received high praise for introducing customer satisfaction services and continuous innovation activities in the rapidly changing e-commerce environment due to COVID-19.

In August last year, 11st opened the Amazon Global Store in Korea, allowing customers to purchase tens of millions of products from Amazon US, providing the best overseas direct purchase shopping experience with popular overseas products and free shipping benefits linked to Woozoo Pass for domestic customers. In addition, considering the contactless era, it established a video-based service strategy to create an environment where customers can shop conveniently and enjoyably.

11st has also consistently worked to improve the sales environment for win-win cooperation with tenant sellers. Following the industry's first introduction of the 11st Fast Settlement service in 2020, in January this year, it launched 100% settlement the day after sellers deliver ordered products to the courier company.

Lee Sang-ho, CEO of 11st, said, “We have continued intense deliberation and sincere efforts every year with the goal of providing the services customers want most,” adding, “This year as well, we will promote various business activities to realize customer satisfaction.”

This content was produced with the assistance of AI translation services.