Seoul Metro Employees Save Passenger Who Collapsed at Nowon Station Together with Citizens

Passenger Collapses in 7 Line Nowon Station Concourse on 4th Morning; CPR Performed by Staff, Warm Help from Off-Duty 119 Worker and Nearby Citizens; Passenger Recovers Pulse and Breathing, Safely Transported to Hospital

Employees performing cardiopulmonary resuscitation at the scene (left) and passengers assisting them. Later, the 119 rescue team arrived and transported the passenger to the hospital (right).

[Asia Economy Reporter Park Jong-il] Employees of Seoul Metro working at Nowon Station on Line 7, social service agents, and passengers using the subway saved the life of a passenger who suddenly collapsed and lost consciousness at the station by performing cardiopulmonary resuscitation (CPR).

On the morning of the 4th at around 9:21 AM, a social service agent working at Nowon Station on Seoul Subway Line 7 received a phone report that a woman in her 30s had collapsed and was unresponsive in front of the escalator leading from the Line 7 concourse to the platform.

The social service agent immediately informed the staff of the urgent situation and rushed to the scene where the passenger had collapsed. Three staff members quickly followed. At the scene, citizens had gathered around the collapsed woman, creating a chaotic atmosphere. Fortunately, one citizen had already called 119 emergency services promptly.

The staff sensed the urgency and immediately divided roles to rescue the passenger. One checked the passenger’s pulse and breathing, both of which were weak, and promptly began CPR. Another contacted the 119 ambulance team to relay the situation; however, due to a high volume of emergency calls at the time, the 119 team was short-staffed and could not arrive quickly.

The third staff member held a light baton to guide passengers and prevent obstruction of the surrounding passageways.

Afterwards, the three staff members took turns switching roles to continue the rescue efforts. During this process, citizens helped by massaging the collapsed passenger’s limbs to aid blood circulation and advised that a blanket was needed to prevent a rapid drop in body temperature since the passenger was lying on the cold floor. A 119 employee who was off duty and passing by also happened to see the situation and joined in the rescue efforts.

The passenger who received help fortunately regained pulse and breathing after CPR was administered. The 119 ambulance team arrived at the scene around 9:38 AM, approximately 15 minutes after the report, and quickly transported the collapsed passenger to Sanggye Paik Hospital, allowing the passenger to overcome the critical condition. It was later confirmed that the passenger had a pre-existing medical condition.

Lee Jae-il, deputy station manager at Nowon Station who was on duty and responded to the report, said, “Today was the monthly safety inspection day, and I was conducting a patrol check for safety confirmation when I suddenly received the call, which surprised me a lot. Thanks to the regular passenger rescue training provided by the company, I was able to respond without much panic. I am grateful to the citizens who helped and the 119 emergency personnel.”

This content was produced with the assistance of AI translation services.