"Subtly Updating Notice" Apple Resolves iPhone 13 Call Drop Issue

[Image source=Yonhap News]

[Asia Economy Reporter Eunmo Koo] It has been confirmed that Apple recently included improvements for call disconnections on the 'iPhone 13' in its update but announced this belatedly. Industry insiders point out that Apple has not only responded negligently for over a month regarding this issue but is also avoiding responsibility until the end.

According to related industry sources on the 16th, Apple revised the content of the homepage notice for the mobile operating system iOS 15.2, which was distributed on the 14th of this month, adding the phrase "Resolved an issue where incoming calls may not be received on iPhone 13 models." This was newly added content that was not present in the notice on the day of distribution.

The initial notice mentioned that bug fixes for the iPhone were included, but only referred to fixes for features such as the voice assistant Siri and the in-car service CarPlay, with no mention of call-related issues at all.

Since the call disconnection issue had persisted for over a month, the industry naturally assumed that the update would include improvements for the problem, but Apple did not announce this, so official confirmation was not possible. Users had no choice but to vaguely install the update without knowing whether it would resolve the call disconnection issue. As a result, confusion continued after the update, with users checking among themselves or contacting carriers to confirm whether the call disconnection problem had been resolved.

The industry interprets that Apple modified the notice in a way difficult for users to notice in order to avoid responsibility for this issue. In fact, Apple made no mention after the problem was raised in early last month and only issued an official statement on the 8th saying, "We are looking into the issue."

Some speculate that Apple did not specify this in the initial notice because they feared the problem would not be resolved even with this update. Previously, Apple distributed iOS 15.1.1 on the 18th of last month to fix the call disconnection issue, but the same problem continued afterward.

Meanwhile, after two updates over the course of a month, the issue appears to be gradually decreasing. In iPhone user communities, the number of users reporting that the problem was resolved after installing the update is increasing.

LG Uplus, which has received concentrated complaints due to this issue, is still guiding customers experiencing inconvenience to install the update. The provision of loaner phones, which had been offered to customers who experienced problems, is expected to be discontinued soon.

This content was produced with the assistance of AI translation services.