“Happiness and Satisfaction Delivered” … Yeongju-si, Gyeongbuk Selected as an Excellent Institution for the ‘National Happiness Civil Service Office’

Yeongju City, Gyeongbuk Province, was selected as an excellent institution for the 'National Happiness Civil Service Office' this year and has posted the certification plaque.

[Asia Economy Yeongnam Reporting Headquarters Reporter Lee Seryeong] Yeongju City in Gyeongbuk has been selected as an excellent institution for this year's 'National Happiness Civil Service Office' certified by the Ministry of the Interior and Safety.

On the 6th, Yeongju City held a plaque ceremony for the excellent civil service institution by hanging the National Happiness Civil Service Office certificate at the city hall during last month's Civil Service Day event.

About 20 people attended the plaque ceremony, including Mayor Jang Wook-hyun, Yeongju City Council Chairman Lee Young-ho, and civil service officers in charge of civil affairs.

The National Happiness Civil Service Office is selected through a comprehensive evaluation of internal and external spaces, civil service, and customer satisfaction among a total of 1,516 public institutions operating civil service offices nationwide, including local governments, education offices, and special local administrative agencies, certified by the Ministry of the Interior and Safety.

Institutions selected as excellent receive certification for three years, and this year, 18 institutions nationwide were newly selected.

Yeongju City focused on improving the building environment, enhancing accessibility to the civil service office, and expanding convenience facilities to operate a citizen-centered civil service office, and reformed systems to increase kindness, earning high scores.

It also received good evaluations for a safe civil service environment, such as operating emergency bells and forming a dedicated response team for special civil complaints.

The city was not only selected as an excellent institution for the National Happiness Civil Service Office but also received the grand prize in the 2021 Civil Service Administration Performance Evaluation conducted by Gyeongbuk Province targeting 23 cities and counties this year. Additionally, it was selected as the best institution for the one-stop civil service window hosted by the Ministry of the Interior and Safety and received a presidential institutional commendation.

Mayor Jang Wook-hyun said, “The selection as a National Happiness Civil Service Office is the result of our efforts to promote touching and serving administration,” and added, “We will do our best to provide civil services that make citizens happy and empathetic.”

This content was produced with the assistance of AI translation services.