Coway Selected as '2021 Excellence in Quality Competitiveness Company'

Selected 9 Times in History... Proven Excellence of Systematic Quality Innovation System

[Asia Economy Reporter Kim Cheol-hyun] Coway (CEO Lee Hae-sun and Seo Jang-won) announced on the 9th that it has been selected as an 'Excellent Company in Quality Competitiveness' for the ninth time in history at the '2021 47th National Quality Management Competition' hosted by the National Institute of Technology and Standards under the Ministry of Trade, Industry and Energy and organized by the Korean Standards Association.

The Excellent Company in Quality Competitiveness award is a system that commends companies that have contributed to enhancing national industrial competitiveness by achieving outstanding management performance and increasing customer satisfaction through continuous manufacturing quality innovation activities.

Coway received excellent evaluations for operating a systematic quality innovation system centered on the TQA (Trust & Quality Assurance) office, an integrated quality verification organization within the Environmental Technology Research Institute. Reliability and safety verification are conducted throughout the entire process from product planning, design, production, to service, with a focus on early detection of potential issues and establishing proactive response strategies.

To eliminate risk factors that may occur in actual usage environments, various field-centered quality enhancement programs are also operated. Through the 'Daily Quality Net' system, key quality-related data such as A/S and returns are analyzed daily and monitored in real time, and rapid response is made through the 'QS7 (Quality Solution 7 Days)' activity, which improves problems within seven days of quality issue occurrence.

Ji Kyung-chul, head of Coway's TQA office, said, "Since quality is an uncompromisable important value, we release products after verifying quality and safety from the customer's perspective," adding, "We will continue to strengthen the industry's highest level of quality assurance system and strive to develop products that consumers can use with confidence."

This content was produced with the assistance of AI translation services.