Active Administration Removing Inter-Ministerial Barriers like 'BojoGeum24', 5 Best Practices Introduced at Vice Ministers' Meeting

[Asia Economy Reporter Lim Cheol-young] At the Vice Ministerial Meeting held on the 2nd, the Ministry of the Interior and Safety introduced '5 Excellent Cases of Proactive Administration in 2021' that the ministry is promoting. The Ministry of the Interior and Safety plans to have 28 institutions present their excellent cases of proactive administration in nine sessions by October 28.

On this day, Vice Minister Ko Gyu-chang introduced five excellent cases of proactive administration: the Bojogeum24 service, expansion of support for natural disaster victims, implementation of public MyData, customized support for COVID-19 vaccination for seniors aged 75 and over, and proactive guidance on the COVID-19 coexistence national support fund through the National Secretary.

First, the case of ‘Bojogeum24,’ which allows individuals to check government benefits they are eligible for all at once without having to visit local government offices or each ministry’s website one by one, was introduced. Bojogeum24 is a service that enables users to check 305 government subsidy benefits from central ministries at once. It was launched on April 28, and by the end of July, 1.32 million citizens had confirmed their subsidy benefits over three months.

The case of ‘Expansion of indirect support for natural disaster victims’ was also introduced, which was significantly expanded from 15 types to 30 types. To strengthen support for natural disaster victims, the Ministry of the Interior and Safety actively collected opinions from local governments and collaborated with related ministries, agencies, and private companies to expand indirect support from 15 to 30 types.

The ‘Public MyData’ service, used by about 6 million people over five months from February to July, was introduced. Through the Public MyData service, individuals can use various public and private services by providing only the necessary information without issuing or printing administrative documents held by public institutions in the form of certificates. This eliminated the hassle of preparing multiple administrative documents when applying for bank credit loans or housing subscription, and significantly reduced cases of submitting incorrect documents, thereby improving administrative processing speed and convenience for citizens simultaneously.

The case of ‘Customized support for COVID-19 vaccination for seniors aged 75 and over’ was selected as a proactive administration case. At the early stage of vaccination, customized support was provided for ‘reservation-movement-vaccination’ to ensure safe and prompt COVID-19 vaccination for seniors, and by cooperating across ministries to improve the vaccination process, it contributed to exceeding the vaccination target for the first half of the year.

Additionally, the case of ‘Proactive guidance on the COVID-19 coexistence national support fund through the National Secretary’ was introduced. When citizens requested the National Secretary notification service regarding the national support fund, they were able to receive advance information on eligibility, amount, and application methods. Furthermore, through collaboration with private companies such as Naver, Kakao, and Toss, the service was improved so that the National Secretary notification service could be requested via apps like Naver App, KakaoTalk, and Toss. After the national briefing on the support fund, it was found that more than 2 million citizens per day on average requested the National Secretary notification service.

Vice Minister Ko Gyu-chang emphasized, “In the process of overcoming COVID-19, rapidly transitioning to the digital era, and completing decentralization of autonomy and finance, we will face many unprecedented and unexpected problems,” adding, “At times like these, it is more important than anything else to have courage and carry out proactive administration in a challenging and creative way for the people.”

This content was produced with the assistance of AI translation services.