Yeosu Coast Guard Overcomes Communication Limits with Two-Way Text Messaging Service

Improving Public Service through In-House Development of Bidirectional Text Service

[Yeosu=Asia Economy Honam Reporting Headquarters, Reporter Sim Kyung-taek] Jeonnam Yeosu Maritime Police Station announced on the 27th that it will improve the current one-way police text message service (SMS) to a two-way text message service.

According to Yeosu Maritime Police, to communicate with the public and facilitate smooth operations with field departments, they have built their own two-way text message service system to supplement the shortcomings of the existing one-way SMS and started real-time communication.

The two-way text message service designates a dedicated number, allowing the recipient to receive messages, and the computer system can check the transmission history and communicate in real-time with both sender and receiver.

The public can send texts, photos, and videos to the maritime police via the dedicated number for real-time communication, and field officers can send data, which can be received and used for prompt administrative work.

The two-way communication text service is linked to the National Information Resources Service system, enhancing security, and a dedicated number has been assigned to the Yeosu station situation room. After a pilot operation starting September 1, it will be expanded to field departments such as police substations and patrol vessels.

A Yeosu Maritime Police official said, “By establishing the two-way text message service and enabling real-time communication, we will improve public services, enhance work efficiency in the situation room and field departments, and provide empathetic administrative services.”

Yeosu=Asia Economy Honam Reporting Headquarters, Reporter Sim Kyung-taek simkt7@asiae.co.kr

This content was produced with the assistance of AI translation services.