<중기중앙회, Appointment to the Yellow Umbrella Customer Rights Protection Committee... "Customer-Centered System Operation">

[Asia Economy Reporter Kim Bo-kyung] The Korea Federation of Small and Medium Business (KSMB) established the 'Yellow Umbrella Customer Rights Protection Committee' on the 24th and held a committee member appointment ceremony and meeting at the KSMB headquarters in Yeouido.

Hong Seok-woo, Chairman of the Industrial Strategy Research Foundation, was appointed as the chairman, and 13 members were appointed as committee members, including experts from various fields (law, taxation, accounting, etc., 5 members), Yellow Umbrella subscribers (7 members), and the head of the mutual aid business division. Going forward, the committee will function as a consultative body to collect customer opinions and protect the rights and interests of Yellow Umbrella customers.

Yellow Umbrella, which was launched 14 years ago, surpassed 1.5 million registered subscribers this July, establishing itself as a social safety net for small businesses and small merchants.

The committee plans to gather customer feedback for system improvements and provide expert advice on the establishment of new welfare services to ensure that Yellow Umbrella operates as a customer-centered system.

Chairman Hong Seok-woo stated, "The committee will collect diverse customer opinions to ensure that Yellow Umbrella operates as a customer-centered system and will strive to reflect these in system improvements."

KSMB Chairman Kim Ki-moon said, "Yellow Umbrella is preparing for a second leap forward with a goal of 3 million registered subscribers by 2030," adding, "We hope that the Customer Rights Protection Committee will enable customer-centered system operation."

This content was produced with the assistance of AI translation services.