Seongdong-gu, Establishes Nation's First Public-Private Welfare Resource Information Sharing System

Overview of 111 Local Institutions and 733 Welfare Services in One Place to Prevent Support Omissions... Developed Independently Without Budget Using Existing Systems with High Technical Skills, to Be Shared with Residents to Enhance Information Accessibility

[Asia Economy Reporter Park Jong-il] Seongdong-gu (District Mayor Jung Won-oh) established a 'Welfare Resource Management System' (hereinafter referred to as the system) this month to integrate and manage welfare resources scattered across public and private institutions.

The system integrates information on 733 welfare resources provided by a total of 111 institutions, including the district's welfare-related departments, public health centers, community service centers, and private social welfare facilities. It allows staff members in charge at each institution to check resources such as services or in-kind (cash) support across nine areas including employment, housing, childcare, and education all at once.

In addition, through an integrated search, users can view the status of resources held by each institution, detailed support contents, and the location and information of institutions visualized on a welfare map (W-map). It also allows a quick overview of welfare service personnel and contact information, facilitating smooth communication between public and private sector staff and improving work efficiency, according to district officials.

Until now, welfare resources were managed separately by public institutions such as the district office and welfare centers, and private institutions such as nursing homes and child centers, making it difficult for staff members to grasp the overall status of resources in the region at once.

Since each institution provided services to welfare recipients independently, there were many cases of duplicated support or omissions, leading to increasing calls for sharing welfare resource information.

The district actively took steps to efficiently manage scattered welfare resources. In March this year, with the participation of private institutions, a 'Public-Private Welfare Resource Comprehensive Survey' was conducted to actively discover welfare resources. As a result, the number of providing institutions increased from 44 to 111 (a 152.3% increase), and the number of welfare resources increased from 561 to 733 (a 30.7% increase) compared to the previous year.

To enhance the utilization of the increased welfare resources, the district developed the system independently without a budget by utilizing the existing system. The welfare resource information sharing system, which is disclosed through each institution's internal network, will be shared with residents in the future to improve accessibility to welfare service information.

Kang Woong-sik, team leader of Seongsu Comprehensive Social Welfare Center in Seongdong-gu, said, "This is the first time that a system allows us to view the dispersed welfare resources of the public and private sectors at a glance and connect customized resources needed by local residents." He added, "We will actively use the system going forward to efficiently link customized services according to the needs of recipients."

Jung Won-oh, mayor of Seongdong-gu, said, "Through the Welfare Resource Management System, we will actively discover resources and share information through close cooperation between the public and private sectors." He continued, "We will make good use of welfare information needed by local residents at the right place and time to provide customized services, minimize welfare blind spots, and offer transparent and fair welfare services to more beneficiaries."

This content was produced with the assistance of AI translation services.