Kookmin Bank Launches Quick Claims Service for Indemnity Insurance... "Easy Claims via App"

Claims for Actual Expense Insurance Available from All Domestic Insurers

[Asia Economy Reporter Park Sun-mi]KB Kookmin Bank announced on the 21st that it has launched a Quick Claims Service for indemnity insurance, allowing users to easily claim insurance benefits through the KB Star Banking app without paper documents such as medical certificates.

This service is available to indemnity insurance subscribers from over 40 domestic insurance companies, including customers who did not purchase insurance through KB Kookmin Bank. The claim items include ▲‘Hospital bill claims’ for inpatient or outpatient treatment payments ▲‘Dental treatment costs’ for dental indemnity insurance subscribers ▲‘Pharmaceutical expenses’ for purchases made at pharmacies, among others.

To use the service, users can claim insurance benefits through KB Star Banking without separate paper documents like medical certificates or receipts if they have used any of the approximately 100 major hospitals such as Seoul St. Mary’s Hospital and Severance Hospital. For general hospitals not affiliated with the partnership, users can take photos of medical documents with their smartphones and send the data to their insurance company via KB Star Banking to claim insurance benefits. Additionally, before viewing and transmitting medical records, mobile phone identity verification is required to strengthen security measures and prevent personal medical records from being leaked externally.

A KB Kookmin Bank official stated, “We plan to continuously expand partner hospitals so that users who have difficulties claiming insurance benefits can access the service more easily and conveniently,” adding, “We will continue to provide various services to enable customers to use more convenient financial services.”

This content was produced with the assistance of AI translation services.