Selvas AI Advances Unmanned Era with HCI Technology to Replace Human Workforce

Development of Various Machine-Human Communication Technologies Including Voice and Handwriting Recognition
Q1 Revenue Grows 47% Year-on-Year... Highest in 6 Years
Impact of Increased Unmanned Stores in Pandemic Era... Launch of Various Solutions

[Asia Economy Reporter Kim Bo-kyung] Selvas AI, an artificial intelligence (AI) specialized company that first listed on the KOSDAQ market in 2009, is experiencing a second heyday as unmanned stores increase in the pandemic era. Its sales in the first quarter of this year reached 4.12 billion KRW, a 47% increase compared to the same period last year, marking the highest level in six years. Mincheol Kwak, CEO of Selvas AI (photo), said, "Future computers will be able to communicate with people without keyboards, monitors, or mice," and predicted, "The population using computers will increase, and IT technology will expand throughout society and industry."

Selvas AI is a company with 22 years of research and development experience in the field of HCI (Human-Computer Interaction). HCI refers to the study of computers reproducing human language as it is. To imitate human communication, various technologies such as speech recognition, speech synthesis, natural language processing, handwriting recognition, and image recognition are required. Based on these technological capabilities, Selvas AI is expanding its market by developing various AI convergence products. CEO Kwak explained, "As HCI technology advances, generations who cannot use smart devices will also be able to use IT services," adding, "It also means the era of unmanned automation where machines replace human tasks is opening."

HCI technology has been part of our daily lives for several years. In the late 1990s, a cellphone commercial that automatically dialed when saying 'Uri~jip' (Our~house) became a sensation. This speech recognition technology is also a type of HCI. Selvas AI entered this market earlier than anyone else, accumulating technology and data and building a foundation through numerous commercialization and practical experiences. CEO Kwak said, "We are recording the highest level of speech recognition accuracy in Korea," and added, "As digital transformation accelerates, the customer base, which was previously centered on manufacturers and telecom companies, is expanding and diversifying into general enterprises and the public sector."

Selvas AI focuses on commercializing highly refined technologies and products by learning data from various fields. CEO Kwak said, "Recently, we have been improving work efficiency and productivity in specialized fields such as medical and legal sectors."

For example, using the medical transcription solution 'Selvy MediVoice,' doctors do not need to manually fill out medical records or surgical notes; speech is automatically transcribed into text. Medical staff can concentrate more on patient care and prevent omissions in record-keeping. CEO Kwak stated, "By intensively training the language used in this field, we raised the speech recognition rate to over 98%," and added, "It is currently used in thirty large hospitals nationwide." The AI report writing support system 'Steno Selvy,' which utilizes speech recognition technology, was introduced to the Sexual Violence Investigation Division of the National Police Agency last year and will be expanded nationwide starting this year. The service will be commercialized in the legal field, which involves many counseling tasks. 'Selvy AI Call' enables 24-hour AI customer service for product ordering, payment, and delivery.

Selvas AI is advancing the unmanned era by allowing machines (computers) to perform simple input and counseling tasks previously done by humans. CEO Kwak explained, "The core of digital transformation and the Fourth Industrial Revolution is productivity improvement," adding, "Machines replace labor, enabling humans to engage in more valuable and creative work."

This content was produced with the assistance of AI translation services.