"Improve Accessibility of Home Appliances" LG Electronics Launches Accessibility Advisory Group for People with Disabilities

On the 17th, after the launch ceremony of LG Electronics' 'Disability Accessibility Advisory Group,' Yoon Dae-sik, Executive Vice President of LG Electronics' External Cooperation Department (from the left), Lee Byung-don, President of the Korea Disabled Consumers Union, and Kim Byung-chul, Auditor, are taking a photo together. (Photo by LG Electronics)

[Asia Economy Reporter Jeong Hyunjin] LG Electronics announced on the 18th that it will operate an advisory group composed of people with disabilities and accessibility experts to enhance the accessibility of home appliances.

On the previous day, LG Electronics launched the "Disability Accessibility Advisory Group" at the LG Twin Towers in Yeouido, Seoul, with the attendance of Lee Byung-don, president of the Korea Disabled Consumers Union, and Yoon Dae-sik, executive vice president of LG Electronics' external cooperation department. The advisory group consists of seven accessibility experts selected by the Korea Disabled Consumers Union and six evaluators with visual, auditory, and physical disabilities.

LG Electronics will create indicators to evaluate the accessibility of home appliances together with accessibility experts. The target products include TVs, washing machines, refrigerators, air conditioners, and air purifiers, with plans to gradually expand the range. Additionally, the evaluation team will experience LG Electronics' home appliances and share any inconveniences with the accessibility experts to assist in developing the indicators. Afterwards, the indicators will be used to assess the actual usability of LG Electronics' home appliances.

LG Electronics plans to regularly communicate with the advisory group to improve accessibility-related functions and designs of products under development. The advisory group will pre-verify the accessibility of LG Electronics' products in development and provide feedback. LG Electronics will review ways to apply the advisory group's opinions to its products.

Earlier, LG Electronics and the Korea Disabled Consumers Union have been providing voice manuals and Braille stickers for the visually impaired since early this year. Starting with the Tromm WashTower, this will be expanded to cover a wide range of home appliances such as the CordZero M9 ThinQ mop robot vacuum cleaner and the Dios dishwasher steam. In addition, LG Electronics' North American branch has been holding annual advisory meetings since 2013 with an advisory group composed of disability organizations, accessibility institutions, and law firms.

As a result, LG Electronics has been selected as the global best company in the "Home Appliances and Leisure Products" category for seven consecutive years in the Dow Jones Sustainability Index. Yoon Dae-sik, executive vice president of LG Electronics' external cooperation department, said, "We will strive to improve accessibility for people with disabilities so that all customers can conveniently use LG Electronics' home appliances."

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