Jeongeup-si and Anti-Corruption and Civil Rights Commission to Operate Mobile Petition Booth at Saemgoeul Market on the 27th

[Asia Economy Honam Reporting Headquarters Reporter Park Seon-gang] Jeongeup City in Jeonbuk and the Anti-Corruption and Civil Rights Commission announced on the 11th that they will operate a 'Market-style Mobile Petition Office' targeting market merchants and users at the front gate Cheonbyeon parking lot of Saemgoeul Market from 10 a.m. to 3 p.m. on the 27th.

The Market-style Mobile Petition Office is an on-site civil complaint consultation system conducted for residents who want consultation from the Anti-Corruption and Civil Rights Commission but find it difficult to visit in person and are not familiar with online civil complaint applications.

A consultation team composed of professional investigators from the Anti-Corruption and Civil Rights Commission with abundant expertise and consultation experience in various fields, along with practitioners from the Small Enterprise and Market Service, will use a 46-seat bus to directly consult on grievances and seek solutions.

The consultation fields cover nine areas: administrative culture and education, national defense and veterans affairs, police, finance and taxation, welfare and labor, industry, agriculture, forestry and environment, housing and construction, urban and water resources, and transportation and roads.

Consultations will also be provided on small business startups and management support, traditional market facility improvement and revitalization, gift certificate usage, and unfair trade damage.

In particular, they plan to listen to and resolve the grievances of small business owners struggling due to COVID-19 and hold dialogue sessions with the merchants' association to help revitalize traditional markets.

The city plans to immediately resolve complaints that can be handled on-site among the consultation cases, and for complex or in-depth investigations, they will formally accept them as grievance complaints and process them accordingly.

A city official said, "Citizens who have inconveniences or difficulties in daily life are encouraged to actively use the mobile petition office to receive in-depth consultation from experts," adding, "We will continue to do our best to resolve citizens' daily grievances and civil complaints."

This content was produced with the assistance of AI translation services.