Jinju City Operates Call Center for 'Happiness Support Fund' Distributed to All Citizens
Happiness Support Fund Civil Complaint Call Center Operations Begin
[Asia Economy Yeongnam Reporting Headquarters Reporter Choi Soon-kyung] Jinju City, Gyeongnam Province, announced on the 7th that it will operate a civil complaint call center to provide guidance on the ‘Happiness Support Fund,’ which gives 100,000 KRW to citizens according to the ‘5th Emergency Regional Economic Support Measures to Overcome the Novel Coronavirus Infection (COVID-19)’ announced in April.
The civil complaint call center was established to promptly respond to inquiries related to the Happiness Support Fund, including application and receipt methods for the fund given to all citizens, minimizing inconvenience for citizens.
The call center is staffed by one government official and 5 to 6 professional counselors who handle the schedule for the Happiness Support Fund payment, guidance on application and payment methods, and civil complaint responses.
During the promotional period for fund applications from the 6th to the 14th, the center operates on weekdays from 9 a.m. to 4 p.m., and from the 17th, when full-scale applications begin, it operates from 9 a.m. to 6 p.m.
A city official stated, “Since the Happiness Support Fund is given to all citizens to revive the regional economy, we ask everyone to participate in consumption and take the lead in overcoming the crisis,” adding, “Please feel free to contact the call center anytime if you have any questions.”
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Meanwhile, the Happiness Support Fund will be paid at 100,000 KRW per person to citizens registered as residents in the city from April 11. From the 17th, applications can be made online to choose between the mobile Jinju Sarang Gift Certificate or a prepaid card for use, or from June 7, prepaid cards can be received and used at the local eup/myeon/dong offices of the registered address.
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