Woori Bank Strengthens All Employees' Capabilities to Protect Financial Consumers

Autonomous Training Conducted via In-House Knowledge Sharing Platform WeTube
Over 9,000 Views Within One Week of Content Upload, High Employee Interest

[Asia Economy Reporter Kwangho Lee] Woori Bank announced on the 7th that it is operating various non-face-to-face training programs to protect the rights and interests of financial consumers and to strengthen the financial consumer protection capabilities of all employees ahead of the Financial Consumer Protection Act (FCPA) to be enforced on the 25th of this month.

Woori Bank is conducting employee training by producing video content on the main points of the FCPA through its in-house knowledge information sharing platform, 'WeTube.' Over 9,000 employees have watched the content within a week of its registration, indicating a very high level of interest among employees.

In addition, Woori Bank plans to share changes in the sales field following the enforcement of the FCPA through video training by all sales headquarters and direct control Value Groups (VGs), and to conduct cyber training for all employees to educate them on the key points and mandatory compliance requirements of the FCPA.

A Woori Bank official said, "Ahead of the enforcement of the FCPA, we are conducting various non-face-to-face training programs tailored to the untact era," adding, "We will continuously establish new sales processes for each product and develop customized training programs for financial consumer protection in the sales field."

This content was produced with the assistance of AI translation services.