8 out of 10 Samsung Fire & Marine Insurance Agents Say They Are Satisfied with Their Job

Samsung Fire & Marine Insurance Announces Survey Results on Insurance Agents' Job Satisfaction
Income Reflecting Effort, Work-Life Balance, and Lifetime Employment Without Retirement Age Are Advantages

[Asia Economy Reporter Ki Ha-young] A survey found that 8 out of 10 Samsung Fire & Marine Insurance agents are satisfied with their jobs. Reasons for satisfaction included income proportional to effort and the ability to balance work and family life.

Samsung Fire & Marine Insurance announced the results of a 'Job Satisfaction Survey' conducted with 2,000 insurance agents (RC·Risk Consultants) on the 15th.

When asked about overall satisfaction with the job of 'Samsung Fire & Marine Insurance RC,' 8 out of 10 respondents said they were satisfied. Regarding specific advantages, the top responses were: 1st, income proportional to effort (41.9%), 2nd, work-family balance (24.4%), and 3rd, a lifelong career without retirement age (23.1%).

When asked about the advantages of insurance sales compared to other sales jobs, the top answers were: 1st, no initial capital required (34.6%), 2nd, insurance is necessary for everyone (33.6%), and 3rd, customer satisfaction from insurance benefits (23.0%).

Regarding pride in being a Samsung Fire & Marine Insurance RC, the top responses were: 1st, being number one in the non-life insurance industry (51.6%), 2nd, differentiated digital sales system (22.5%), and 3rd, systematic training programs (20.4%).

The moments when Samsung Fire & Marine Insurance RCs felt a sense of fulfillment were: 1st, when customers recognize and refer me (55.3%), 2nd, when insurance claims are paid to customers (26.4%), and 3rd, when I can financially support my family (13.1%).

Before becoming a Samsung Fire & Marine Insurance RC, the most common previous occupations were homemaker (29.5%), self-employed (28.0%), and salaried worker (27.3%). About half of the respondents were recommended this job by nearby RCs, and one in three said they sought out Samsung Fire & Marine Insurance themselves.

When starting insurance sales, nearly half (47.2%) cited 'vague fear of sales' as their biggest concern. This was followed by 'others' perceptions' (23.5%) and 'difficulty in finding customers' (15.1%).

When asked what kind of person excels in insurance sales, Samsung Fire & Marine Insurance RCs chose diligent people (52.7%) and good listeners (18.7%). Most also mentioned diligence (46.9%) and adhering to basics in sales (35.0%) as their sales secrets.

Contrary to common stereotypes, when asked about their personality, 6 out of 10 said they are introverted, and 4 out of 10 said they are extroverted. Regarding their main customer base, responses were: referrals (44.2%), family and acquaintances (37.9%), and new customers (17.8%), breaking the stereotype that they mainly sell to acquaintances.

When asked how long they want to work, 9 out of 10 RCs answered over 70 years old. Additionally, one in four said they would continue as long as their health permits.

In conclusion, about 9 out of 10 respondents said they would recommend the job of 'Samsung Fire & Marine Insurance RC' to people around them. They especially recommended it to those who want to work without retirement age (42.8%), salespeople looking to change fields (23.4%), and working moms or others needing flexible time management (22.5%).

Finally, despite the difficulties caused by the COVID-19 pandemic, the reasons for recommending the job of Samsung Fire & Marine Insurance RC were the industry's top-level rookie commission system (42.9%) and the digital sales system enabling smart sales (36.5%).

Jo Kwon-hyung, head of Samsung Fire & Marine Insurance’s Organizational Growth Department, said, "With a mobile-based, on-site completion sales system and an income support system with industry-leading competitiveness, job satisfaction is especially high among RCs who are just starting sales. Samsung Fire & Marine Insurance RC is a lifelong career anyone can challenge during times of income cliffs and employment difficulties."

This content was produced with the assistance of AI translation services.