[W Forum] I Trust You

If many children could have a cute puppy, they would start strategic begging with various promises such as "I will listen well to my parents, do my tasks well, and be a good child." The author also had a puppy during childhood but, after experiencing a farewell, did not have the confidence to raise a dog again. However, it seems the author could not make a strong enough resolution to betray the child's sincere wish. What once seemed impossible?living with a pet dog?has now increased to two dogs, and the author's affection for the dogs deepens day by day, perhaps even more than the child's desire. There are even times when, after being away from home for a long time, the dogs appear before the author's eyes because of missing them.

What aspect has made me so captivated? Various factors can be listed, such as the way they act cute to get food or their fluffy, adorable appearance, but upon reflection, it might be the infinite trust they place in their owner that captivates me the most. There have been experiences like being trapped in the bathroom for three hours due to the owner's mistake, and frequently using tricks like pretending to throw a toy but hiding it somewhere else in the blink of an eye, yet the dogs always trust and rely on the author.

Experiencing the power that comes from 'trust' is likely to occur even more frequently between people. In the same situation, the decisive factor that determines how naturally and firmly a task is completed is the mutual 'trust' between parties. Especially for the author, who introduces intangible financial products to others and must persuade them of the advantages and disadvantages of those products, mutual trust is everything.

Recently, there have been cases of significant losses due to insufficient explanations about financial products or funds being managed differently from what was explained. Deliberately betraying someone’s trust should never happen, but sometimes trust is broken unintentionally. Even if one persuades others enthusiastically about a product believed to be good, unforeseen variables might reveal that yesterday’s good product is today’s trash.

So, besides basic conscience, what other prerequisites are necessary? Above all, a more diligent and sincere attitude than others is required. When judging a single product, the probability of being right or wrong is 50%. However, if research and judgment about the product are repeated, even if mistakes occur occasionally, the overall probability will converge toward 100% accuracy.

Flexible thinking and swift action based on decisions are also necessary. When realizing an error in the initial judgment, one must admit it and transparently inform the other party of the mistake. Accepting and communicating one’s own faults is not easy. The author also missed opportunities to correct mistakes in the past due to insufficient practice, rationalizing with thoughts like, "No, even if it seems wrong now, the expected result will eventually appear." Even if facing disappointing outcomes, if one shows efforts to reduce opportunity costs and actively seek alternatives, the other party’s trust in that person can become stronger.

Just as the chicken might come first or the egg might come first, efforts to gain others’ trust are common, but sometimes the other party trusts me unconditionally without showing much effort. In such cases, my efforts not to betray that trust work doubly hard compared to usual. This is probably because gratitude and responsibility play a greater role.

Yoon Bo-won, Sales Executive, Club1WM Center, Hana Financial Investment

This content was produced with the assistance of AI translation services.