NH Nonghyup Card, Complete Smart App Renewal... "Providing Card Life Support Platform"

Maximizing Convenience, Enhancing Personalized Services

[Asia Economy Reporter Ki Ha-young] NH Nonghyup Card announced on the 21st that it has completely renewed the 'Card Smart App' to provide an optimized customer experience for overall card usage.

This update, aimed at providing a customer-centered card life support platform, focused on maximizing customer convenience, enhancing accessibility, and strengthening personalized services.

First, the menu system of the Card Smart App was reorganized and processes were simplified. The online membership registration process was reduced from 3 steps to 2 steps, and new authentication methods such as simple PIN numbers and browser certificates were introduced to improve usability, along with the addition of an auto-login feature.

Additionally, existing services were expanded and new personalized services were introduced so that customers can view necessary information such as finance and benefits at a glance. Enhancements include ▲big data-based product recommendations and detailed guidance ▲major benefits information, as well as the addition of 46 new menus offering useful lifestyle financial services such as ▲interest rates before and after financial service discounts ▲personalized events ▲credit manager.

With the spread of untact culture, services that previously required visiting branches in person, such as lost/stolen card fraud compensation claims and income deduction applications, have expanded their channels to allow non-face-to-face applications through digital card channels (PC homepage, Card Smart App, etc.).

An NH Nonghyup Card official stated, "Following the complete overhaul of All One Pay, Nonghyup Card's representative payment platform, we will continue to develop the Card Smart App renewal into a platform suitable for the digital financial era."

This content was produced with the assistance of AI translation services.