"Apply for Free Tap Water Quality Testing"... Incheon City Launches Non-Face-to-Face Service

Incheon Bupyeong Water Purification Plant equipped with larva-blocking insect screens
Photo by Incheon City

[Asia Economy Reporter Park Hyesook] The Incheon Metropolitan City Waterworks Headquarters will conduct free tap water quality testing services for citizens in a non-face-to-face manner starting from the 4th, following the strengthening of social distancing measures due to the COVID-19 pandemic.

The city has been promoting the Incheon-type Water Care project since last month, which supports free tap water quality testing and indoor water pipe improvement projects to restore trust in tap water.

However, due to the recent spread of COVID-19, many citizens have hesitated to apply for the tap water quality testing service, so it has been decided to provide this service non-face-to-face.

For non-face-to-face tap water quality testing, applicants can apply through the 120 Michuhol Call Center or the local waterworks office in their residential area. The applicant collects the tap water sample themselves and leaves it at the door, after which the local office collects the sample, conducts the test, and informs the applicant of the results.

The water quality test items include turbidity, pH, residual chlorine, iron, copper, and zinc, which can indicate the presence of aging pipes, as well as aesthetic factors such as appearance, taste, and odor.

If the applicant is not satisfied with the tap water test results, they can apply for a second test. For the second test, a staff member collects the tap water sample directly and sends it to the drinking water quality testing institution, "Malgeun Mul Research Institute," for testing of a total of 13 items including color, and then informs the applicant of the results.

Park Younggil, head of the Incheon Metropolitan City Waterworks Headquarters, stated, "If the response to the tap water quality testing service is positive, we plan to improve the operational system and expand it to a collection-type water quality testing service that fits citizens' daily schedules."

This content was produced with the assistance of AI translation services.