Gwangju Metropolitan Office of Education Expands Convenience Services for Socially Disadvantaged Groups

Braille Civil Petition Application Form and Priority Civil Petition Processing Desk, etc.

[Asia Economy Honam Reporting Headquarters Reporter Yoon Jamin] The Gwangju Metropolitan Office of Education will expand various convenience items for socially disadvantaged groups and welcome civil petitioners starting from the 10th.

According to the Gwangju Office of Education on the 6th, the office established the "2020 Plan to Strengthen Civil Petition Services for Socially Disadvantaged Groups" on the 10th of last month and has begun preparations for its implementation in August.

This plan was promoted to expand conveniences provided to vulnerable groups such as pregnant women, the elderly, disabled persons, and multicultural residents who visit the education office's civil petition office.

The services include three types of Braille-made forms: "Civil Petition Issuance Application," "Fax Civil Petition Application," and "Visit Civil Petition Application," a "Priority Civil Petition Processing Window for Pregnant Women and Disabled Persons," and infant convenience items such as diaper changing tables, wet wipes, diapers, and cotton swabs for petitioners accompanied by infants.

Braille civil petition forms will be provided first to the main office and education support offices, with plans to consider expanding their use to other institutions in the future.

The "Priority Civil Petition Processing Window for Pregnant Women and Disabled Persons" will serve both as a general civil petition window and a dedicated window, operating as a general window during normal times to minimize inconvenience to general petitioners.

Infant convenience items were prepared considering that petitioners accompanied by infants face various difficulties when filling out documents.

The civil petition office is also making efforts to prevent infectious diseases among infants with low immunity who visit by cleaning once a day, ventilating every two hours, disinfecting handles with alcohol, and attaching antibacterial films.

Additionally, the education office's civil petition office conducts basic sign language education for staff to respond to civil petitions and plans to actively utilize foreign language interpretation support when multicultural students, parents, or foreigners visit.

Although sign language education may not yield quick results, it is expected to help in responding to petitioners who actually use sign language.

Existing items such as magnifiers, hearing aids, wheelchairs, aluminum crutches, Braille business cards, and guide signs provided by the education office are also continuously managed to maintain quality and performance.

The office currently offers free fees for appointment exam applications for recipients under the "National Basic Livelihood Security Act" or protected persons under the "Single-Parent Family Support Act," excluding appointment exam fees and fees regulated by higher laws related to identity, academic records, financial accounting, academies, high school qualification exams, and high school transfer and admission assignment fees, to facilitate convenience for petitioners.

Jang Hwi-guk, Superintendent of Gwangju Education, said, "Although there may be difficulties such as increased workload and burden on staff to improve civil petition services, I ask that you actively carry out work from the perspective of petitioners so that Gwangju education can proceed with the support and trust of the public."

This content was produced with the assistance of AI translation services.