Dongdaemun-gu Accelerates 'Reduction of Required Civil Petition Documents and System Improvement'

Redesign of Civil Petition Forms... Removal of Unnecessary Items and Integration of Some Sections

Employees at the Dongdaemun-gu Office Comprehensive Civil Service Center are handling civil service tasks.

[Asia Economy Reporter Park Jong-il] Dongdaemun-gu (Mayor Yoo Deok-yeol) is accelerating efforts to promote the ‘Reduction of Required Documents for Civil Complaints and System Improvement’ to alleviate residents' inconveniences caused by the preparation of numerous documents.

First, through autonomous diagnosis by each department and a comprehensive survey of civil complaint passports, they are consulting with relevant departments to collectively revise the forms for seven types of civil complaint tasks related to six local ordinances identified.

Based on these consultations, unnecessary fields will be deleted and some items integrated to redesign the forms, thereby enhancing the efficiency of civil complaint processing.

Additionally, by utilizing administrative information sharing, document submissions for items that can be verified electronically will be boldly eliminated to protect the personal information of complainants and simplify the required documents.

The district expects that by reducing and organizing the required documents for civil complaints, it will be able to provide faster and more convenient administrative services to residents, thereby further increasing satisfaction with civil complaint processing.

Yoo Deok-yeol, Mayor of Dongdaemun-gu, stated, “A lot of time has been spent processing civil complaints due to the complexity of document preparation,” and added, “We will continue to build an administrative service system that residents can use quickly and conveniently based on ongoing improvements.”

This content was produced with the assistance of AI translation services.