Geumcheon-gu Operates Disaster Emergency Living Expense Consultation Call Center

Consultation at Geumcheon Tongtong Welfare Call Center and 5 Local Welfare Centers Until May 15... Disaster Emergency Living Expense Application Guidelines Provided on District Website and Blog

[Asia Economy Reporter Jong-il Park] Geumcheon-gu (Mayor Yuseonghun) announced that it is operating a consultation call center for the “Disaster Emergency Living Expenses” supported by Seoul City for households facing livelihood crises due to COVID-19.

The district provides easier and more systematic consultation services about the “Disaster Emergency Living Expenses” to residents by linking the region’s five welfare centers centered on the nation’s first welfare-specialized consultation call center, the “Geumcheon Tongtong Welfare Call Center.”

The call center is scheduled to operate until May 15, the deadline for Disaster Emergency Living Expenses applications.

Residents who wish to consult can contact △Geumcheon Tongtong Welfare Call Center △Geumcheon Nuri Comprehensive Social Welfare Center △Cheongdam Comprehensive Social Welfare Center △Geumcheon Hoam Senior Welfare Center △Geumcheon Senior Welfare Center △Geumcheon Disabled Comprehensive Welfare Center.

The “Disaster Emergency Living Expenses” can be supported regardless of application order if the household income is below 100% of the median income.

Online applications can be made until May 15 on the Seoul Welfare Portal (wiss.seoul.go.kr), following the same 5-day rotation system as the public mask distribution, based on the last digit of the birth year. Residents who find online application difficult can apply in person at their local community service center from April 16 to May 15.

Additionally, the district is conducting a “visiting application” service for those who have difficulty moving due to old age or disability. If the eligible person requests by phone to the Geumcheon Tongtong Welfare Call Center, a neighborhood officer or community leader visits with the application form to receive the application directly.

For residents’ convenience, the district has posted the “Disaster Emergency Living Expenses Application Guide” on the Geumcheon-gu Office website, blog, and SNS to provide guidance.

Mayor Yuseonghun of Geumcheon-gu said, “To prevent confusion among residents due to the Disaster Emergency Living Expenses support, we operate the call center in cooperation with local welfare centers and provide application form instructions on the website. We ask residents not to be unsettled and to apply within the designated period after sufficient consultation.”

This content was produced with the assistance of AI translation services.