Hana Life Introduces Bancassurance Mobile Process

Hana Life announced on the 6th that it has introduced a mobile new contract document supplementation process to support bancassurance sales agents, aiming to reduce the burden of direct face-to-face interactions with customers.

[Asia Economy Reporter Oh Hyung-gil] Hana Life announced on the 6th that it has introduced a mobile new contract document supplementation process to support bancassurance sales agents in order to reduce the burden of direct face-to-face interactions with customers.

When signing up for bancassurance products at a bank, if documents were incomplete or needed supplementation, customers previously had the inconvenience of having to revisit the bank branch in person.

The mobile new contract document supplementation process sends a text message to customers who need to supplement documents. Customers can then access the URL, review the documents, and complete the supplementation directly without visiting the bank by going through Kakao authentication, etc.

A Hana Life official said, "Both customers and bank branch sales agents are satisfied with the convenience of the non-face-to-face mobile insurance service," adding, "In particular, the satisfaction level of bancassurance sales agents is high, and we plan to expand the implementation to all affiliated financial institution agencies."

This content was produced with the assistance of AI translation services.