GC&Phenikaa Healthcare Center Establishes Dedicated Emergency Hotline for Koreans in Hanoi

by Jeong Donghoon

Published 13 Apr.2026 09:44(KST)

GC (GC Holdings) announced that on March 31, the company signed a memorandum of understanding (MOU) with the Hanoi Korean Association in Vietnam and Phenikaa University Hospital, agreeing to establish a dedicated 24-hour emergency patient hotline for the local Korean community.

Director Nguyen Thanh Hoi of Phennyka University Hospital, Yang Mose, President of the Hanoi Korean Association, and Yang Songhyun, CEO of GC & Phennyka Healthcare Center, are taking a commemorative photo at the memorandum of understanding signing ceremony. GC Green Cross

This hotline initiative is based on Korea-Vietnam private medical cooperation and aims to improve emergency medical access for Koreans residing in Hanoi. Full-scale operations will begin on April 15, 2026. The program is especially significant in that it links GC Group’s global healthcare capabilities with local medical institutions, centering on the GC&Phennica Healthcare Center, which was established last year.

The hotline will utilize the KakaoTalk channel and messenger-based consultation system operated by the GC&Phennica Healthcare Center to provide 24-hour emergency patient registration and ambulance coordination. If an emergency patient is transported to Phenikaa University Hospital, Korean interpreters from the GC&Phennica Healthcare Center will assist with the treatment process on site.

A GC official stated, “The establishment of this hotline is intended to ensure that local Koreans can receive prompt emergency medical services without language barriers,” adding, “As a global healthcare company, we will continue to strengthen our competitiveness in overseas medical services.”

Meanwhile, the GC&Phennica Healthcare Center operates a KakaoTalk channel (GC Green Cross&Phenikaa) to provide medical consultations and guidance for Koreans, offering detailed related information.