NH NongHyup Capital Expands 'Financial Consumer Protection Reward Program'

by Lee Seunghyeong

Published 20 Mar.2026 07:48(KST)

NH NongHyup Capital announced on March 20 that it will expand its 'Financial Consumer Protection Reward Program' to strengthen customer-centric management, prevent complaints, and protect customers from financial fraud.

Jang Jonghwan, CEO of NH Nonghyup Capital. NH Nonghyup Capital

This reward program was established to align with the financial authorities' consumer protection policy direction, to identify and encourage employees and departments that have actively engaged in financial consumer protection activities, and to spread a culture of consumer protection throughout the organization.

The rewards will be administered in six categories, divided into individual and organizational sections. The individual categories will recognize outstanding employees in complaint handling, those who excel in preventing voice phishing, and top counselors. The organizational categories will honor departments with outstanding performance in complaint prevention, those that excel in implementing consumer protection policies, and departments that demonstrate overall excellence in consumer protection.

In particular, this year, NH NongHyup Capital plans to introduce new categories that evaluate performance in voice phishing prevention and consumer protection policy implementation, actively reflecting efforts to prevent financial fraud and improve consumer protection systems.

Award recipients will receive a commendation from the CEO, along with a plaque and a monetary reward. Winners will be selected by the end of this year, with the awards ceremony scheduled for January 2027.

Jang Jonghwan, CEO of NH NongHyup Capital, stated, "This reward program is intended to encourage employees who work hard on the front lines to protect financial consumers and to further spread a consumer-centric corporate culture. We will continue to strive to become a financial company that customers can trust by strengthening complaint prevention activities, preventing financial fraud, and reinforcing internal controls."