Toss Bank Reports Cumulative Net Profit of 81.4 Billion Won in Q3, Up 136.24% Year-on-Year

by Oh Kuemin

Published 28 Nov.2025 11:02(KST)

On November 28, Toss Bank announced through its third-quarter business disclosure for this year that it recorded a net profit of 81.4 billion won. This figure represents a 136.24% increase compared to the same period last year (34.5 billion won).

As of the third quarter of this year, the number of customers reached 13.7 million, and the number of monthly active users (MAU) was 9.81 million, representing year-on-year increases of 23% and 26.3%, respectively, maintaining its position among the top tier of commercial banks. Based on this high MAU, Toss Bank explained that its non-interest income reached 129.6 billion won, a 52% increase compared to the same period last year (85.4 billion won). In particular, the Wealth Management (WM) division surpassed a cumulative linked amount of 20 trillion won, partnering with nine affiliated companies and over 2,000 products, achieving 39% growth year-on-year. The scale of payments made with debit cards and PLCC cards, which are based on personalized cashback for customers, grew by 42% compared to the same period last year and now accounts for 72% of total fee income.

By strengthening its asset management organization, Toss Bank achieved qualitative changes and secured cumulative operating income of 344.2 billion won in the third quarter of this year. This is an 11.38% increase compared to the same period last year, and interest income from fund management accounted for about 32% of Toss Bank’s total interest income.

However, since the bank continues to maintain a fee-free policy in most areas, non-interest profit, including fee expenses, recorded a deficit of 33.4 billion won. Nevertheless, this deficit was reduced by more than 23% compared to the same period last year (a deficit of 43.4 billion won).

Toss Bank Headquarters, Gangnam-gu, Seoul. Photo by Jinhyung Kang aymsdream@

As of the third quarter of this year, the balance of loans stood at 15.45 trillion won, deposits at 30.4 trillion won, and total assets at 33.28 trillion won. Toss Bank has improved asset stability by adhering to household debt management standards and steadily increasing the proportion of guaranteed products such as jeonse loans and small business owner guaranteed loans, even amid limited loan growth. Notably, the proportion of guaranteed loans expanded to 36.1%, a significant improvement from 22.4% in the same period last year. The nominal net interest margin (NIM) was 2.56%, up slightly from 2.49% in the same period last year.

The bank also maintained stability in terms of asset quality. In the third quarter of this year, the loan loss reserve ratio rose significantly to 309.7%, compared to 230% in the same period last year. The delinquency rate dropped to 1.07% from 1.20% in the previous quarter, and the non-performing loan (NPL) ratio was 0.84%. Capital adequacy continued to improve, with the Bank for International Settlements (BIS) ratio rising by 0.93 percentage points to 16.55%, compared to 15.62% in the same period last year.

Toss Bank also stated that it is increasing customer accessibility in the field of inclusive finance. In the third quarter of this year, the proportion of loans to mid- to low-credit borrowers reached 35.2%, the highest among first-tier banks, supplying a cumulative total of 9.5 trillion won to the market since its launch and thereby expanding financial access for vulnerable groups. Through the industry’s first fully non-face-to-face tax-free comprehensive savings service, it provided tax-free benefits worth 98.1 billion won to 63,000 people, including people with disabilities, the elderly, and basic livelihood security recipients. Financial services for foreign residents in Korea supported asset management worth 305 billion won for 148,000 customers.

A Toss Bank representative stated, "Amid limitations in loan growth and economic uncertainty, we are strengthening the bank’s core competitiveness and steadily realizing the value of 'borderless inclusion.' We will continue to drive customer-centered innovation and achieve sustainable growth by expanding our platform-based financial ecosystem."