NH Investment & Securities Drives Retail Growth Through Organizational Restructuring

NH Investment & Securities is driving company-wide efforts, including organizational restructuring, to grow its retail business and secure a competitive edge.

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According to NH Investment & Securities on the 30th, the newly established Retail Innovation Promotion Department, created at the end of last year to pledge enhanced services for ultra-high-net-worth clients through face-to-face and digital channels, now oversees the entire retail business. In particular, the Retail Support Headquarters has been renamed the Retail Advisory Headquarters to expand professional advisory services and support. The Retail Advisory Headquarters consists of the Global Stock Solutions Department, which plans and supports overseas stock trading and solutions; the Asset Management Consulting Department, which provides consultation and advisory services on domestic and overseas stocks and other financial assets, as well as robo-advisor strategies; and the Tax Center, which offers advisory and consulting services on business succession, non-resident taxation, comprehensive tax matters, and real estate.

The Asset Management Consulting Department has recruited experts in domestic and overseas stocks and has established a professional customer consultation and consulting structure for both markets. Experienced Exchange-Traded Fund (ETF) analysts have been strategically positioned to provide proactive, customized consultation services that reflect market changes and customer demands.

The Global Stock Solutions Department is further strengthening the discovery and support of valuable services to grow the overseas stock business. If the U.S. stock weekly trading service, which was suspended across all domestic securities firms in August last year to protect investors, resumes, the department plans to enhance functions such as trading and investor information provision to continue the unique 24-hour U.S. stock trading service, a distinctive strength of the firm, while also improving the stability of overseas stock trading.

The Tax Center, the first of its kind in a securities firm, has reinforced comprehensive tax services, including total corporate consulting covering business succession and overseas tax advisory services addressing non-resident tax issues. Additionally, online tax services targeting the emerging digital affluent customer base are being further enhanced. Through the Tax platform, launched for the first time on a Mobile Trading System (MTS) in the securities industry, the company plans to provide various tax-saving content, tax calculator services, and advanced tax strategy services.

NH Investment & Securities plans to not only strengthen advisory services for core retail clients but also to expand its high-net-worth customer base by fostering synergy across all divisions, including asset management, corporate finance (IB), and wholesale. Lee Jae-kyung, Head of Retail Business Division, stated, "Through the Retail Advisory Headquarters, we will pursue various initiatives to secure a differentiated advantage in the overseas stock business while elevating the quality of advisory services so that our core clients can enjoy high-level advisory services on domestic and overseas stocks and other financial assets."

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