Strengthening Resident Support Services with the Resident-Exclusive Platform 'my THE H'

My DH Application Image (Photo by Hyundai Construction)

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Hyundai Construction's high-end residential brand ‘THE H’ announced on the 17th that it will strengthen resident support services befitting the brand's status with the launch of the resident-exclusive platform ‘my THE H’.

Hyundai Construction is introducing a resident-exclusive total service platform with enhanced UI (User Interface) and UX (User Experience) to allow customers to easily use evolving smart home technologies and diversified residential services.

Among these, ‘my THE H’ for THE H residents is an application that enables convenient mobile access to everything from pre-move-in sales and subscription information to after-sales service, home Internet of Things (IoT), and community services.

Hyundai Construction is strengthening customized smart home services tailored to residents' lifestyles. Not only can lighting and home appliances be controlled via mobile devices and vehicles, but automated modes based on the user are also installed, activating smart devices linked through the home network during sleep or when going out.

Preferred parking space notifications and electric vehicle charging status can be checked via mobile, and visitors' vehicles can be pre-registered through the visitor invitation feature.

Services for residents' daily convenience are also provided. Using ‘H Helper’, residents can resolve inconveniences such as clogged drains or nail fixing with a single click, access lifestyle support services like cleaning or car washing, and perform regular maintenance such as air conditioner filter replacement.

In particular, THE H professional staff are deployed within the complex to respond to residents' requests and inquiries, and the entire process from service application to completion can be checked in real-time through the app.

A Hyundai Construction official stated, “While THE H’s existing customer service emphasized special benefits through rarity and premium services, it is now evolving into a care service that reflects customers' lifestyles and preferences through technology-based personalized services. We will continue to expand meticulous services reflecting customer needs to provide convenience and emotional satisfaction that residents can truly feel.”

The ‘my THE H’ app, which includes lifestyle convenience services such as Hyundai Construction’s ‘H Helper’, will be launched starting from THE H Daechi Edelweiss and is planned to be applied to Hannam District 4 as well.

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