Hyundai Marine & Fire Insurance "Rebuilding Homepage and Mobile App/Web, Strengthening Non-Face-to-Face Competitiveness"

원본보기 아이콘

[Asia Economy Reporter Changhwan Lee] Hyundai Marine & Fire Insurance announced on the 19th that it has rebuilt its customer-facing internet channels and newly launched its main website and mobile app/web.

The newly opened main website and mobile app/web were developed to enhance the competitiveness of non-face-to-face channels by adding new services and authentication methods, and improving existing services to increase customer convenience.

In particular, mobile services have been strengthened to the same level as the website. Customers can independently process long-term insurance contract and beneficiary changes on mobile, and can also add automobile insurance coverages and special contracts. Additionally, claims for group accident insurance, property insurance, and liability insurance under general insurance can be made through mobile as well.

The simple authentication certificate can be used for login, identity verification, and electronic signature all with a single certificate, and authentication methods have been diversified to allow users to choose their preferred method among a 6-digit password, pattern, fingerprint, or FACE-ID. Security has been further enhanced by introducing facial recognition technology applying the highest level of digital technology.

Furthermore, functions for convenient certificate issuance have been expanded (Smart Issuance Center), and existing services have also been improved, including a mobile large-font service for elderly customers, an easy-to-view My Page, and insurance condition checks (coverage analysis).

© The Asia Business Daily(www.asiae.co.kr). All rights reserved.