by Lim Chunhan
Published 08 Oct.2021 09:24(KST)
GS Shop has officially launched 'QA Guide Bot (Q Bot)', a quality information service based on KakaoTalk.
원본보기 아이콘[Asia Economy Reporter Lim Chunhan] GS Shop announced on the 8th that it has officially launched ‘QA Guide Bot (Q-Bot)’, a quality information service based on KakaoTalk.
This service is available to all GS Shop partners. It provides various information such as quality inspection standards by product category, legally required labeling, and test items. In addition, since changes in related laws or policies are shared in real time, partners can proactively prevent risks related to regulatory amendments.
Q-Bot also operates a ‘QA Consultation Bot’ service that allows real-time Q&A. Partners can receive one-on-one answers to their various questions.
A GS Retail official said, “GS Shop is running projects to coexist with partners and is striving to provide practical services that partners can feel. Through various training programs, we will strengthen partner capabilities and help them manage quality more thoroughly.”
© The Asia Business Daily(www.asiae.co.kr). All rights reserved.