Haenam County Sees Strong Impact from Water and Sewage Fee Cuts... Multi-Child Families Save Up to 13,800 Won

Discounts for Households with Three or More Children Using 20 Tons per Month
Programs for Leak-Related Reductions, Automatic Payment Discounts, and More

Haenam County in South Jeolla Province is drawing attention by significantly expanding discounts on water and sewage charges to help restore the livelihoods of residents struggling with high prices and high interest rates.

Haenam County announced that it is actively promoting a variety of water and sewage fee reduction programs to ease the financial burden on low-income households, families with multiple children, and households of independence patriots, among others.

Exterior view of Haenam County Office

The beneficiaries of this program include basic livelihood security recipients, households with at least two children under the age of 18, households of independence patriots, and households with persons with severe disabilities. Since last year, the county has expanded the scope of beneficiaries from only basic livelihood security recipients and multi-child households to also include households of independence patriots and households with persons with severe disabilities, in order to minimize blind spots in welfare.

The amount of the discount varies depending on the characteristics of each household. Basic livelihood security recipients, households with two children, households of independence patriots, and households with persons with severe disabilities are charged at the first-tier residential rate and receive a discount of up to 6,900 won per month, corresponding to 10 tons of usage.

In particular, for multi-child households with three or more children under the age of 18, the benefit is greater, allowing them to reduce their bills by up to 13,800 won for a monthly usage of 20 tons.

In addition, the county is implementing fee reductions in various other areas. Residents living in water source protection zones receive a 30% discount on residential water charges, and designated “Good Price” businesses receive a discount equivalent to 10 tons (9,900 won) based on the first-tier general-use rate.

School facilities are billed at the first-tier general-use rate without any progressive surcharge, and in multi-family housing complexes, 500 won is deducted per household when readings are self-reported. Customers who sign up for automatic payment and electronic billing each receive a 1% discount on their bill (up to 5,000 won). However, if multiple discount criteria apply, only the single highest discount rate is applied.

The county also operates a reduction program for charges caused by leaks. If a leak occurs underground or inside a wall for reasons not attributable to the customer, a discount is provided for the leaked volume that exceeds the average usage over the previous five months before the leak occurred. Applications must be submitted within two months after the leak is identified, with before, during, and after construction photos and receipts attached.

Applications for discounts can be filed at the Haenam County Water and Sewage Office or at the relevant eup or myeon community service center. If the application form and supporting documents are submitted by the end of the month, the discount will be applied starting from the bill issued in the following month.

An official from the county government said, "This water bill reduction program is providing tangible help to household finances for our residents," adding, "We will continue to operate the system in a positive direction that residents can truly feel."

This content was produced with the assistance of AI translation services.